Troubleshooting connecting to Management Servers

If an engine that has been changed cannot connect to the Management Server, you have several troubleshooting options.

If an engine cannot connect to the Management Server because of changes in the configuration, you can restore the contact. Generate a new initial configuration for the engine (through the engine’s right-click menu), then run the NGFW Initial Configuration Wizard on the command line. See the Forcepoint Next Generation Firewall Installation Guide.

If you suspect that the engine’s configuration is out of date, select the option to return the engine to the initial configuration state. For more information, see the topic that explains reconfiguring engine settings.