Information included in alert notifications

The amount of information the alert notification includes depends on the Alert Notification used.

Table 1. Contents of escalated alerts
Alert notification Information included in the notification
Custom script Depends on the script you create.
Email Includes the full details of the alert, the full situation description, and the contents of all hex viewable fields as a hexadecimal dump and ASCII.
SMS (text message)

SMS messages sent using an external script are limited to one line in length, with no character limit for that one line. SMS messages sent by SMTP and HTTP do not have this limit.

The standard character limit for an SMS message is 160 characters. Only log fields that fit into the notification message are selected, in the following order: Situation name, Severity, source IP address, destination IP address, destination port, Sender, Logical Interface, and the creation time of the alert.

SNMP

Only log fields that fit into the notification message are selected, in the following order: Situation name, Severity, source IP address, destination IP address, destination port, Sender, Logical Interface, alert creation time, traffic recording excerpt, and the application protocol.