Upgrade SMC servers

You can upgrade SMC servers without uninstalling the previous version. A change in the Management platform, such as a new operating system or different hardware, requires reinstalling the SMC.

CAUTION:
All SMC components (Management Server, Management Client, Log Server, and the optional Web Portal Server) must use the same SMC software version to work together. If you have multiple Management Servers or Log Servers, you must upgrade each server separately.

The same installer works with all SMC components, including locally-installed Management Clients.

If you have multiple Management Servers or Log Servers, you can upgrade them in any order. Management Servers are automatically isolated from database replication during the upgrade. There is no need to explicitly isolate the Management Servers before upgrading.

If you are upgrading from a very old version of the SMC, you might have to upgrade to an intermediate version first before upgrading to the latest version. See the Release Notes.

  For more details about the product and how to configure features, click Help or press F1.

Steps

  1. Log on to the operating system with administrator rights in Windows or as the root user in Linux.
  2. Start the Installation Wizard from a .zip file or the Installation DVD.
    Decompress the .zip file.
    • On Windows, the executable is \Forcepoint_SMC_Installer\Windows-x64\setup.exe
    • On Linux, the executable is /Forcepoint_SMC_Installer/Linux-x64/setup.sh
    If the DVD is not automatically mounted in Linux, use the following command:
    mount /dev/cdrom /mnt/cdrom
  3. Select the language for the installation, then click OK.
    The language that you select is also set as the default language of the Management Client.
  4. Read the information on the Introduction page, then click Next.
    Tip: Click Previous to go back to the previous page, or click Cancel to close the wizard.
  5. Select I accept the terms of the License Agreement, then click Next.
  6. To accept the installation directory that was automatically detected, click Next.
    The Installation Wizard displays the components to be upgraded.
  7. (Management Server only, optional) To save a copy of the current installation that you can revert to after the upgrade, select Save Current Installation, then click Next.
  8. (Management Server only) Select whether to back up the server, then click Next.
    • To create a backup that can be used and viewed without a password, select Yes.
    • To create a password-protected backup, select Yes, encrypt the backup. You are prompted for the password as you confirm the selection.
    • If you already have a recent backup of the Management Server, select No.
  9. Check that the information in the Pre-Installation Summary is correct, then click Install.
  10. (Optional) When the upgrade is complete, click the links in the notification to view the reports of changes the installer has made.
    The report opens in your web browser.
  11. When the installation has completed, click Done.

Next steps

  1. Upgrade any SMC components that run on other computers (for example, additional Management Servers or Log Servers).
  2. (Multiple Management Servers only) Synchronize the management database between the Management Servers.