Restore Log Server backups

The Log Server backup contains the Log Server’s local configuration and optionally the logs.

Before you begin

Import the backup files into the SMC or copy the backup files to the <installation directory>/backups/ directory.
Note: Handle the backup files securely. They contain all configuration information for the system.

For Log Servers installed in Windows or Linux, if it is not possible to transfer the logs through a backup, you can copy log files to the Log Server through the operating system.

Note: If the restore operation fails, the original configuration remains unchanged.

For more details about the product and how to configure features, click Help or press F1.

Steps

  1. To restore a backup on a Log Server installed in Windows or Linux, stop the Management Server service through the operating system’s service management features or using the command-line script, then start the backup restoration script.
    • In Windows, run <installation directory>/bin/sgRestoreLogBackup.bat
    • In Linux, run <installation directory>/bin/sgRestoreLogBackup.sh
  2. To restore a backup on the SMC Appliance, run the following command to stop the Log Server service and start the backup restoration script:
    sudo smca-restore
    Note:

    To exclude SMC Appliance configuration files from being restored, use the –⁠nosmca option.

    To restore only the SMC Appliance configuration files, use the -⁠smcaonly option.

  3. Select the backup file to be restored.
    The default backup file names have the following structure: sgl_vVERSION.[BUILD]_YYYYMMDD_HHMMSS[comment].
  4. Type y, then press Enter to confirm the restoration.
  5. If the backup is encrypted, enter the password.
  6. If you are restoring the backup on a system that uses a different IP address, change the IP address of the Log Server.
  7. In Windows or Linux, start the Log Server.
    The SMC Appliance automatically starts the Log Server after the backup has been restored.
  8. (SMC Appliance only) Restart the SMC Appliance if you are prompted to do so.