Reset a firewall's local user database

You can replace the firewall’s local copy of the user database with a copy of the internal user database on the Management Server.

If you use the internal user database of the SMC, the user information is stored centrally on the Management Server. When changes are made, they are incrementally replicated to each firewall node to guarantee fault-tolerant authentication. If necessary, you can perform a full synchronization manually.

For more details about the product and how to configure features, click Help or press F1.

Steps

  1. Right-click a Single Firewall or individual nodes of a Firewall Cluster and select Commands > Reset User Database.
  2. Click Yes in the Confirmation message.
    The node’s local copy of the user database is replaced with a copy of the internal user database on the Management Server.