Manually fetch latest maintenance contract information

If you do not allow contacting Forcepoint servers automatically, you can fetch the information manually.

  For more details about the product and how to configure features, click Help or press F1.


  1. Select Configuration, then browse to Administration.
  2. Browse to Licenses, then browse to All Licenses or a component-specific branch.
  3. Right-click the selected branch, then select Check Maintenance Contract or Tools > Check Maintenance Contract.
    You are prompted to confirm that you want to send proof of license codes to Forcepoint.
  4. Click Yes.
    If the Management Server can connect to Forcepoint servers, the Management Client displays the maintenance contract and support level information for the licenses. The information is available in the Management Client until the Management Server is restarted.