Set a context for Incident Case elements

You can set a context for solving a particular Incident Case in the Management Client.

The SMC then generates a list of your actions in the Management Client and attaches the selected Incident Case in the audited actions. You can view the actions on the History tab of the Incident Case.

  For more details about the product and how to configure features, click Help or press F1.


  1. Select Menu > View > Layout > Incident Context Toolbar.
  2. Select the Incident Case to which you want to add information.
    The status bar switches to orange when an Incident Case is selected.