Attach logs and audit entries to Incident Case elements
There are several ways to attach logs and audit entries to an Incident Case.
You can attach selected single logs or audit entries, selected groups of logs or audit entries, or all logs or audit entries that match your query criteria. It is also possible to attach log and audit data to Incident Cases directly from the Logs view.
For more details about the product and how to configure features, click Help or press F1.
Steps
Attach Logs to Incident Case dialog box
Use this dialog box to attach log entries to an Incident Case.
Option | Definition |
---|---|
Description | Enter a description of the log entries. |
Incident Case target | Select the Incident Case to add the log entries to. To browse for more Incident Cases, select Select. To create an Incident Case, select New Incident Case |
Attach |
|
Create link only | When selected, creates a reference to the logs without duplicating the log files. |
Create Players based on the following log fields | When selected, automatically fetches the player information related to the logs. Select the log fields to include. |
Time out | When selected, automatically stops the export if it takes too long. |