NGFW 6.9 Online Help

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Monitoring
You can use the SMC to monitor system components and third-party devices. You can also view and filter logs, and create Reports from them.
Incident Case elements
When suspicious activity is detected, it is important to collect information about the incident and act quickly. The Incident Case element is a tool for investigating incidents of suspicious activity.
Working with existing Incident Case elements
After you have created an Incident Case element, you can edit the contents and properties of the Incident Case.

About this Help
This online help was created for Forcepoint Next Generation Firewall (Forcepoint NGFW), version 6.9.0.
Introduction to the Forcepoint Next Generation Firewall solution
Before setting up Forcepoint Next Generation Firewall (Forcepoint NGFW), it is useful to know what the different components do and what engine roles are available.
Deployment
Before you can set up the system and start configuring elements, you must consider how the different SMC components should be positioned and deployed.
Setting up
After deploying the SMC components, you are ready to start using the Management Client and carrying out some of the first configuration tasks.
Monitoring
You can use the SMC to monitor system components and third-party devices. You can also view and filter logs, and create Reports from them.
- Monitoring Forcepoint NGFW components
  You can monitor Forcepoint NGFW components and view system summaries in the Management Client.
- Monitoring third-party devices
  The SMC can be configured to log and monitor other manufacturers’ devices in much the same way as SMC components are monitored.
- Viewing and exporting logged data
  You can view log, alert, and audit entries through the log browsing views. You can view data from SMC servers, all types of engines, and from third-party components that are configured to send data to the SMC.
- Reports
  Reports are summaries of logs and statistics that allow you to combine large amounts of data into an easily viewable form.
- Filtering data
  Filters allow you to select data based on values that it contains. Most frequently, you use filters when viewing logs, but filters can also be used for other tasks, such as exporting logs and selecting data for reports.
- Working with Diagram elements
  Diagrams allow you to visualize your network security environment.
- Incident Case elements
  When suspicious activity is detected, it is important to collect information about the incident and act quickly. The Incident Case element is a tool for investigating incidents of suspicious activity.
  - Getting started with Incident Case elements
    The Incident Case element allows you to gather together the data, actions, system configuration information, and files related to a specific incident.
  - Create Incident Case elements
    The Incident Case element stores the information related to the incident.
  - Set a context for Incident Case elements
    You can set a context for solving a particular Incident Case in the Management Client.
  - Attaching data to Incident Case elements
    You can use the Data Collection tab to attach information to provide context for investigating the incident.
  - Add Players to Incident Case elements
    A player is any element that was involved in the incident.
  - Add journal entries to Incident Case elements
    The journal allows you to record your observations and comments about administrator actions during the incident investigation.
  - Working with existing Incident Case elements
    After you have created an Incident Case element, you can edit the contents and properties of the Incident Case.
    - Open Incident Case elements for editing
      You can edit the players and data that are attached to an Incident Case.
    - Change the priority of Incident Case elements
      As the investigation of the incident progresses, you can change the priority of the Incident Case as necessary.
    - Change the state of Incident Case elements
      The state information is only for your own reference. As the investigation of the incident case progresses, you can change its state accordingly.
    - View the history of Incident Case elements
      The Incident History tab shows the logs and audit entries that track actions performed in this Incident Case view.
  - Example: Incident Case scenarios
    There are many ways an administrator can become aware of suspicious activity in the system. The most likely way is by noticing something unusual in the logs or audit entries, or being warned about a potential problem in an alert.
Controlling NGFW Engines
You can command and set options for engines through the Management Client or on the engine command line. You can also stop traffic manually.
SMC configuration
Security Management Center (SMC) configuration allows you to customize how the SMC components work.
NGFW Engine configuration
You can create and modify Firewalls, IPS engines, Layer 2 Firewalls, Master NGFW Engines and Virtual NGFW Engines. You can configure the NGFW Engine properties, activate optional features, and configure advanced NGFW Engine settings.
Routing
Use the Management Client to configure static or dynamic routing, and use a Multi-Link configuration to manage and distribute inbound and outbound connections.
Traffic inspection policies
Policies are key elements that contain rules for allowing or blocking network traffic and inspecting the content of traffic.
Users and authentication
User accounts are stored in internal databases or external directory servers. You can use Forcepoint NGFW in the Firewall/VPN role or external authentication servers to authenticate users.
Virtual private networks
Forcepoint NGFW supports both policy-based and route-based VPN (virtual private network) tunnels between VPN gateways. For full remote access, Forcepoint NGFW supports both IPsec and SSL VPN tunnels for VPN clients.
Maintenance and upgrades
Maintenance includes procedures that you do not typically need to do frequently.
Troubleshooting
Troubleshooting helps you resolve common problems in the Forcepoint NGFW and SMC.
Appendices

Working with existing Incident Case elements

After you have created an Incident Case element, you can edit the contents and properties of the Incident Case.

Open Incident Case elements for editing
You can edit the players and data that are attached to an Incident Case.
Change the priority of Incident Case elements
As the investigation of the incident progresses, you can change the priority of the Incident Case as necessary.
Change the state of Incident Case elements
The state information is only for your own reference. As the investigation of the incident case progresses, you can change its state accordingly.
View the history of Incident Case elements
The Incident History tab shows the logs and audit entries that track actions performed in this Incident Case view.

Related tasks

Open Incident Case elements for editing

Change the priority of Incident Case elements

Change the state of Incident Case elements

View the history of Incident Case elements

© 2020 Forcepoint
Published 8 December 2020